Schuler Connect Reduces Service MissionsApril 6, 2021
Press manufacturer Schuler has launched Schuler Connect, an online portal developed to provide remote technical support. The service transmits live images via an app for smartphones or data glasses, and provides numerous innovative add-ons to enable optimal support for remote maintenance.
"In the process, our experts use augmented-reality technology to blend targeted information into the image signal, providing effective assistance for the line operator," explains Schuler service sales manager Ernst Schwoshuber. With Schuler Connect, time-consuming and costly service calls can be reduced, thus shortening downtime. The firm has placed particular emphasis on the security of data transmission, says Schwoshuber.
"Schuler Connect is in the test phase at several customers, and the initial feedback is very promising," adds service managing director Torsten Petrick. Within the company, the system has been in use for one year, assisting with communication between press construction and internal assembly, for quality assurance and acceptance of presses in China.
Schuler Connect is part of Schuler’s Digital Suite that also includes improved track-and-trace solutions for continuous monitoring of part production, and visual die protection.
See also: Schuler Incorporated
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