Remote Machine Monitoring and Support

January 1, 2018

The web-based remote360 production-monitoring and support application from MC Machinery Systems, Inc., Elk Grove Village, IL, provides real-time machine data to increase productivity, improve efficiency and reduce down time. Users gain a wealth of real-time data including machine operation and alarm state, maintenance timers, active alarms, diagnostics, program header content and active job information, all monitored from a desktop computer, cell phone or tablet. Users can enable alerts via email and text.

A remote support feature allows MC Machinery technicians to remotely tunnel into a user’s machine to help resolve issues, upload/download programs and push software updates. In addition, MC Machinery’s network of service engineers can be enabled to receive real-time machine diagnostics, providing the ability to spot issues before they result in downtime.

MC Machinery Systems, Inc.: www.mcmachinery.com

See also: MC Machinery Systems