Page 47 - MetalForming September 2017
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This costing workbench, one of seemingly endless tools in Dalsin Industries’ ERP system, helps the company analyze costs and cost changes for each job.
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if you can hit the customer’s deadline,” says Dalsin.
Dalsin Industries also takes advan- tage of Epicor ERP’s Business Activity Queries (BAQs) that allow users to pull specific data out of the system.
“We can turn those BAQs into dash- boards that users can place on the sys- tem’s main menu for easy access,” Dalsin explains, noting that the custom BAQs and dashboards are created by the company’s IT department. “We can tailor these to specific needs, helping our people perform more efficiently. One dashboard we use addresses oper- ations, notifying us when an operation has not been completed on time, and indicating the time available to catch up, prior to the final job due date, in order to ship on time. Another dash- board indicates when a job is ready to ship so that the shipping department can pull the product for delivery to the customer.”
Dalsin further explains other areas of customization—nearly every pro- gram within the ERP system is cus- tomizable—as well as the ability to per- sonalize users’ screens.
“Users, if they have personalization authority on their accounts, can modify
their screens,” Dalsin says. “They can move data onscreen so that they do not have to scroll to see it, or can mod- ify sorts—by part number or job num- ber or date, for example—according to their needs.
“Personalization is helpful,” he con- tinues, “because each person differs in what data they need and how they process it.”
Challenges Met
ERP helps Dalsin Industries meet the myriad challenges inherent in oper- ating as a multi-location contract man- ufacturer on a daily basis, according to Dalsin.
“Today, customers want things ASAP—no waiting for three to four weeks—so it’s whatever we can do to expedite turnaround from when we get a quote to when we ship product out the door to satisfy customers’ needs,” he says. “Without customers we have no needs, so we need to keep them happy and process their orders accurately and timely. Our ERP system lets us do that. If we were trying to keep everything straight without an ERP system, we would be pulling our hair out.” MF
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