Page 95 - MetalForming October 2015

the software is a continuous-improvement tool at its best.” Delawder’s ultimate inspiration to find a way to dig deep- er into the firm’s data vaults came from reading the book,
“The Everything Store: Jeff Bezos and the Age of Amazon.” “I read that,” he shares, “to understand how ‘big data’ and data mining can become critical success factors, and how dig- ging deeper into the data, using specialized tools provided by Advizor Solutions, creates opportunities for manufacturers
to improve their performance.”
One way this plays out, Delawder explains, is when the
data pulled out and analyzed by Advizor might identify a repeat job that generates more profit one day than it does on another, or that runs more quickly one day than it does on another. Many jobs, in fact, run through multiple processes, and Advizor, by querying the databases and providing spe- cific reports, also can help managers see where specific job runs are more efficient than others. A job, Delawder explains, could comprise one huge lot that runs through the finishing department, and then separates into two or three loads through the dip-spin department and then into several lots through the sorting department.
“These deep and specific insights into our operations help us zone in on opportunities for improvement,” Delawder says. “And they often can help with capacity planning and even guide us as we look to make our next capital-equipment investments.”
Customer Communication on a New, Raised Level
Advizor’s software, in addition to supporting shop-floor processes, scheduling and production planning, also supports customer communication and insights.
“We can create very specialized and detailed reports for customers,” says Delawder, “to show them exactly how we’ve been performing for them in terms of delivery dates, quali- ty and other performance measures. Having the data to back up those performance reports enhances our customer relationships greatly when compared to merely relying on intuition—ours and our customers’.
“We can build in specific rules,” he continues, “that help us develop minimum invoice amounts for jobs based on the number of parts or by order weight, for example. This pre- vents inaccurate quotes and invoices. We also can send the Advizor date-mining routines deep into the databases to identify order trends for specific customers.” MF

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...by attending a free 1-hr. webinar on Thursday, October 15, 2-3 p.m. Hosted by MetalForming magazine, the webinar will educate and inform attendees on the capabilities of the soft- ware, and how its patented data-visualization capabilities pro- pel manufacturers to new levels of business performance. Learn more and register to attend by visiting www.metalform- ingmagazine.com, or https://attendee.gotowebinar.com/register/ 2290457911931642881.
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MetalForming/October 2015 93
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