Epicor Success Story—ARPAC

October 15, 2013

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Located in Schiller Park, Illinois, ARPAC is a packaging machinery manufacturing and service organization. ARPAC has more than 100 years of combined manufacturing experience, and is recognized around the world for being the first to invent the shrink bundler and spiral stretch wrappers. Expertise runs deep with ARPAC’s 220-plus tenured staff who have installed close to 30,000 machines worldwide. Serving a broad range of industries, ARPAC’s packaging machines can wrap everything from toothpaste to tool sheds. To provide ARPAC’s unmatched team of experts with automated support and free them from their daily data entry tasks, the company implemented a next-generation enterprise resource planning (ERP) solution from Epicor.

Ryan King, director of IT for ARPAC, explains how the company “tested the limits” with its old systems. The age of the equipment alone, 12 years and counting, was enough for the company to seek a modern enterprise software solution. Employees were spending too much time on manually transcribing data on disconnected databases which required double entry and allowed for mistakes. This was ineffective and frustrating, especially when it came to customer orders. “We started to realize how long it really took to complete a task, it was amazing. People were either getting really used to workarounds, or getting very good at the current process,” says King. The limitation of the systems was ARPAC’s breaking point.

In 2007, ARPAC implemented Epicor ERP. Epicor provides a single-source system that contains an extensive array of integrated business applications to help automate and streamline company processes.

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