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Hot Off the Press
Rockwell Automation Tech Centers Earn Certification
Wednesday, June 09, 2004
All five Rockwell Automation technical support centers, located worldwide, have achieved certification under the Support Center Practices (SCP) certification program. The certification quantifies the effectiveness of customer support based on a stringent set of performance standards designed to reflect best practices in the industry. Centers earning the certification are located in Cleveland, OH; San Paulo, Brazil; Melbourne, Australia; Haan Gruiten, Germany; and Milton Keynes, United Kingdom. They employ 255 engineers and field more than 60,000 calls per month.
While more than 200 technology support organizations around the world participate in the SCP program, only three—including Rockwell Automation, have received certification worldwide, according to company officials.
Rockwell Automation, headquartered in Milwaukee, WI, supplies automation equipment and services to industry. For more, visit www.ra.rockwell.com
Universal Die & Stampings Earns National Award
Wednesday, June 09, 2004
Universal Die & Stampings, Prairie du Sac, WI, has been awarded the Administrator’s Award for Excellence from the U.S. Small Business Administration. The manufacturer of precision metal stampings and metal transfer belts was nominated by customer Rayovac Corp. in support of a product Rayovac provides as a subcontractor to the U.S. government. Award nominees are evaluated on technical capabilities, delivery performance, financial strength, customer interface and overall management.
Prima Demonstrates Latest in Laser Cutting
Tuesday, June 08, 2004
A recent seminar at Prima Laser Tools, Chicopee, MA, presented the latest company offerings in laser cutting and showcased Prima’s new 68,000-sq.-ft. facility. Prima officials demonstrated how lasers offer productivity advantages due to their reported ability to cut material in thicknesses to 1 in. cost effectively and at speeds surpassing traditional machining methods without lengthy setups. The seminar also addressed how laser technology can be used for rapid prototyping and fabricating of parts.
Demonstrations featured the new six-axis Domino laser-cutting system with 2D and 3D cutting capabilities, which can cut flat and shaped parts, and also perform bevel cutting. Also demonstrated were the Platino 1530 2D laser system that features a small footprint and access from three sides, and the Cenit CNC-programming-software package designed for the company’s 3D systems.
For more, visit www.prima-na.com